Electrolux
Brand new faulty Micro Oven

I, Sajal Majumdar has puchased a Electrolux Microwoven, Model No.20GBSK on 08/01.I called Electrolux for its demo on 1st week of July when Electolux people came for demo they found that the machine has a problem with its fan. Fan is not working. They took the complain by themselves and assure us that within 1-2 days fan will be replaced but it was in vein. Then I again lodge a complain on 2nd week of July but the matter was not solved. I again lodge a complain for the same reason this time also the result was same as earlier. I again lodged a complain on 26 th July after that complain, on 29th July Electrolux people came with a fan which does not match with my micro oven configuration. Inspite of knowing the model No. of the micro oven how the electrolux people came with a wrong fan. If this is the condition of a very new micro oven then what will happen if i use the same micro oven for year after year.

I am very surprised to see that company like Electrolux is offering so poor service to its customer.

I request Electrolux to take the matter as serious one and replace my micro oven with a new one as soon as possible.

Thank you

Sajal Majumdar

Mobile:9830307335

Company: Electrolux
Country: India
State: West Bengal
City: North 24 Parganas

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