Electrolux
BAD SERVICE PROVIDER

I brought Electrolux air conditioner (2 Ton) from BAGGA TRADING CO. on 20/04 M.no EA24WCRPA Sno. 080700291 .In starting May i got problem in its compressor so i complaint to its costumer care they forward it to there authorized service centre RELIABLE HOME CARE Faridabad. But after a week he (RELIABLE HOME CARE) give me back my ac with another defective compressor and charged Rs/- 3050 for gas and capistor. After coming back home i found ac making lots of noise and doesn't cool all coils. I again complaint to service provider but did not get any response. so I again complaint to Electrolux costumer care several times but did not get any responce from service provider. My complaint details are 1 /- EGUR 3005120171 Dated 30/05

2 /- EGUR 0806120108 Dated 08/06 3 EGUR 1906120113 Dated 19/06. I have also called Electrolux sales head Mr. Mohit Mathur several times they forword my complaint to there area service incharge Mr. Manish Saini. But i did not get my AC repaired till today. My AC is still pending at there service provider. In this season i did not get any use of my AC b.cos more then two month of this hot summer is over. Please tell me what should i do? Should i go to consumer court. pls take nesseserry action . waiting for your response

CHATARPAL MALIK

D-136 JAAT MOHOLLA AJRONDA

SECTOR 15A FARIDABAD 121007 HARYANA Mobile no 9873552003 Dated/- 12/07

Company: Electrolux
Country: India
State: Haryana
City: Faridabad

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