Airtel
Deactivation of connection with out proper reason

I am an airtel prepaid customer, Ther airtel mobile number 8105093775 was being used by my son and copy of his passport was given as address proof. Last week the services were disconnected

with out any notice and when I approached the customer service, they informed us that it was for security reasons and we need to resubmit new application and address proof. The application, copy of his passport and photograph was again submitted on 12th of this month. They did not provide any acknowledgment for the same. We were told that the services will be activated by 14th morning. However till today it was not activated and when we contacted the customer service centre, they informed that the connection is cancelled and cannot be activated as there was no response from

the phone when called for verification. We have not received any such calls and there was no missed calls recorded on the phone. We are put to lot of

inconvenience by this irresponsible act from airtel. Complaints to their nodel officer were of no use.

Company: Airtel
Country: India

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