Electrolux/Microwave
Poor service

I am having a Microwave model no. Electrolux-MW-EM20 bought from Next Retail Shop at Kalawad Road, Rajkot. About 25 days ago it started sparking. On contacting the dealer, on 18.01.2010 they provided a toll free number 18004194040 and a complaint was registered having number- RKJ-1901100319. The service personnels after 2-3 reminders appeared on 22.01.2010 and took the inside plate, but never returned. Every alternate day I am calling them, but each time some excuse is given. Now they say, the model is oudated and parts are not available. The product was purchased on 29.04.2010 only and still being marketed. If the product is oudated in 9 months then one would think of purchasing Electrolux products.

Company: Electrolux/Microwave
Country: India

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