Eletrolux EW845F Washing Machine
Worst Service Provided

Dear Gentlemen,

According to your advice, I repaired my above mentioned washing machine (Eletrolux EW845F) through "Paul & Company, Belghoria, Kolkata-700 056, (complaint No. KL69B09037 dated 09/11/09) with a service (with spare parts) charge of around Rs.4500/-.During the service period I find the people of the said service center are very rough and non-cooperative.

However, recently (again hardly after six moths), the machine started to malfunction similarly as earlier and I made a complaint (No. Kol0807100221 dated 8/07/10) with you and again service people of the same center of Belghoria inspected the machine and gave me repair estimation of another Rs.4000/-.

You can easily see that within six moths period, I am asked to spend more than Rs.8000/- by your said authorized service center, with which I easily can acquire a new branded washing machine!!

Under the above circumstances, I require your advice, whether I should go for a exchange offer or go for a repeat repair service through an another service center, as I am terribly dissatisfied with "Paul & Company" who even during your monsoon free service inspection period, took the usual inspection charge.

Amal Krishna Dey,

Sr. Journalist, LalKuthi, Purbayan, Rajarhat Gopalpur. Kolkata-700136, W.Bengal..

Company: Eletrolux EW845F Washing Machine
Country: India
State: West Bengal
City: North 24 Parganas

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