EPhone Ultraslim Multimedia Mobile Order NO. 45847 dated 05.09.2009
Replacement/Repair of mobile handset

I HAVE PURCHASED THE ABOVEMENTIONED SET VIDE ORDER NO. 45847 DATED 05.09.2009 FOR A SUM OF Rs. 4999/- THROUGH COURIER BY m/S NAAPTOL VIA M/S ATLAS ENTERPRISES WITH A WARRANTY OF 6 MONTHS. TO MY UTTER DISMAY, THE SET HAS BECOME DEFUNCT STRICTLY AFTER SIX MONTHS AS IF A SOFTWARE WAS FEEDED IN TO IT FOR RUNNING FOR ONLY SIX MONTHS. I HAVE TAKEN UP THE MATTER THROUGH CUSTOMER CARE FOR EITHER REPLACING IT OR GETTING IT REPAIRED, BUT THEY SAY WE HAVE NO SUCH ARRANGEMENT AT ROHTAK (HARYANA) OR NEARBY AREA.. THIS IS NOT A GOOD AND COMPLETE SERVICE AS I AM BEING PUT TO IRRPARABLE LOSSES ON DAY TO DAY BASIS. MY REPEATED REQUESTS THROUGH TELEPHONES HAVE MET DEAF EARS. PLEASE GET THE PROBLEM SOLVED AT ITS EARLIEST.

Company: EPhone Ultraslim Multimedia Mobile Order NO. 45847 dated 05.09.2009
Country: India

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