Eureka Forbes
Brand new Aquaguard Purifier not working

Hi,

This is Ankesh. I bought Aquaquard Total Reviva NF system from Eurekaforbes two months back, and it is not working from more than 2 weeks till now. I raised a service request for the same two weeks back and it's not been solved till now. Initially they gave me the service request number as same as my number, but when i called the customer care on 22nd Jan they said there is not any service request registered with my mobile number (At the same time I don't have any proof to argue that). Again on 22nd I raised a request, and it is 84230497. And till now it's not been solved. I have to follow up with customer care everyday once or twice. They will escalate this issue to their senior team every day. But till today I have never get any call from any person of Eurekaforbes regarding the resolution of this issue. Even though I spent Rs.10000/- for the water purifier We are facing many water problems from last 2 weeks, and no one is bothering about it. Please take some action to make the problem solved.

Thanks & Regards,

Ankesh.

Company: Eureka Forbes
Country: India
State: Karnataka
City: Bangalore

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