Eureka Forbes
Poor service support

I purchased a wet and dry vacuum cleaner, after a repeated request from the salesman in April. There is fault in the design and the suction head gasket falls off. I called the Coimbatore sales office for service. They do not answer the calls easily, Finally I got them on line and I was told there is no spares available. I have been following up for the past one month and I get the same answer. Cannot believe that it takes one month to get the part from anywhere in India!! Very poor service and attitude. While selling, the salesman was literally begging us to buy!! Eureka Forbes, why do you sell products that you cannot support and fool the public. I have stared to tell people that they should never buy this product!!

Sharmaed

Company: Eureka Forbes
Country: India
State: Tamil Nadu
City: Coimbatore

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