Eureka Forbes/Total Sensa with SMP Aquagaurd
Assured TDS not achieved

Ever since I purchased (January) the so-called advanced Aquagaurd water purifier, it has been a constant struggle with the company representatives with respect to the TDS issue. When the equipment was sold to us, we were promised by the sales executive that the sensor technology would ensure that we get water with an optimum TDS of around 100, irrespective of the input water. But it is vexatious that even after 8 months and countless services, yesterday the TDS measured by technician Mr Pazhani (09626910200) was a mere15. This kind of TDS is attained even in the most basic of RO models! Why do we need such an expensive sensor technology for this low TDS? One can't help but feel cheated by this company especially when the equipment cost is prohibitively high (17000 Rs)! I am sure that this problem of TDS is not an isolated occurence with respect to only our equipment. Since not many customers are knowledgable enough to know the significance of TDS they may not even be getting the readings every time from the technician and so most of them might be completely ignorant of the existing TDS problem. In short I can state that this model is a complete failure and the company should stop marketing this model with immediate effect and provide the existing customers adequate compensation at the earliest.

Company: Eureka Forbes/Total Sensa with SMP Aquagaurd
Country: India
State: Tamil Nadu
City: Chennai

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