Eureka forbes Water Purifier
No heed being paid to complaints

Dear sir,

I had purchased a RO of eureka forbes last year. I got an AMC (of Rs. 3700) done last month by your engineer mr. joginder singh. He is a non compitent person employed by your company as after he has opend the machine, he left it in a non workable condition. As there is one or the other problem arising again and again. It's been more than one month that we are forced to drink boiled water as no ones turned up to my constant complaints.

First of all he didn't turn up to service the machine. Then he put the candle of high potency which made the water undrinkable. After costant calls he came to change the candle. Then the tap broke down and we were left with no option to call him again. Again he came to our place after several calls. This time the tap got repaired but the machine started leaking and there is a strange sound coming when ever the filteation starts.

In nutshell i would request you to please rectify my problem or else i will be forced to go to the consumer court for all the harassment me and my family are facing because of the indifferent behaviour of your employees.

Thankig You

Your's

Mohender Parkash Mittal

Company: Eureka forbes Water Purifier
Country: India
State: Haryana
City: Panchkula

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