Eureka Forbs / Water purifier
Non - Attendance of Complaint

I had purchase the Water purifier of Eureka Forbs - Aqua Sure - Ivory Model in the month of July - 2009 from Vijay sales, Near Teen Hath Naka, Thane - West.

In the month of August, the machine was not working. Then i had complaint o Customer care of Eureka forbs. The complaint get attended in 8-10 days afterwards.

Then in the month of September again my machine had same problem. I registered complaint in the customer care of Eureka Forbs. They had forwarded the same to their franchisee in thane. Atlast in the month of December, the technician visited to my residence twice or thrice to attend the complaint. But he was not able to repair the machine.

Then I had complaint to their head office in thane, but till date the complaint is not attending by them.

Now what to do further. Kindly help me on this issue.

Company: Eureka Forbs / Water purifier
Country: India

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