Faber / chimney
Delay in installation of the chimney unit

I have booked a chimney from Tambaram Viveks showroom on 7th may and paid Rs.5000 has advance. The showroom incharge person has informed that after making full payment, the unit will be delivered to me. Accordingly I have paid the full amount on 10th may and the unit delivered on 11th may and also informed that the technician will come and install the unit on 12th may but the technician does not turned on that day. When contacted they replied me that the technician will come on 14th may and I have frequently contacted with the FABER service centre and they have not properly replied and they have not taken any steps. Further when contacted the showroom they informed that they will arrange to install the unit. This kind of attitude of Faber service centre and showroom in unfair and they does not care about the consumer service. Consequent of this, I will approach the appropriate forum.

Company: Faber / chimney
Country: India
State: Tamil Nadu
City: Kanchipuram

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