Faber electric chimney
Poor installation service

When I bought the chimney i was told installation service will be provided. the service person did not arrive for a over a week. On repeated calls a person did come and gave a list of petty jobs that must be done before he would install which required another set of technicians. After getting it all done we called him again but he left saying that the 4" hole for piping in a wooden board shoudl have been a 6" inch hole. and that making the hole =6" WAS NOT HIS SCOPE OF WORK.

Refusal of the company's technician to come at the scheduled times so that we can coordinate his visit with a visit from a carpenter and an electrician and a porter to "serve him" and assist him in the installation job has resulted in my chimney lying in a beautifully packed condition for over 3 months. And lets not forget for inaugrating the machine by pressing the "ON" button (thats all left for him to do, is it not?) when all the oter technician charges Rs.700/- Can i have my money back so that i can go buy a chinese mchine which costs half and gives a better installaiton service?

Raksha,

011-41603577

Company: Faber electric chimney
Country: India

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