FashionAndYou
Wrong goods delivered

I have been using Fashion and you for a while and am quite pleased with them. However, when it comes to certain products they really disappoint me. I purchased a morphy richards hand blender with a wall mountable and beaker attachment (932774). The one that was delivered was neither wall mountable nor with a beaker attachment... and this happened twice. The second time i even called before placing the order and checked them if they had the product in stock and they stated yes but still failed to deliver the right product. I paid for a higher range product and they delivered the low range product twice. Now, i am stuck with a blender that i know is not of my use and i do not want to take the hassle of reshipping it to them. Every time i return a product i lose my shipping money, i waste time and quite frankly it is frustrating. They are a good website. I only wish they could control they warehouse better.

Can someone from Fashion and You intervene here.

Regards,

SP

Company: FashionAndYou
Country: India
State: Maharashtra

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