Idea Cellular Ltd
Charging of extra rate

I am a idea cellular customer no.9822229393 I m having problems with the call rate (prepaid) recharged on 19-07

my original call rate is idea to idea local 50paise/min but after recharging company is charging me @60paise/min for idea & other networks actually I have paid rs 299 value voucher which is expiring on 11-11 I had loged a complaint at customer care (docket no. 33250214) I have told about this to customer care 5 to 6 times he had given the above docket no. and said that your prob. will be solved in 48 hrs but my prob. is not solved till today customer executive told me that this billing is already conveyed to u by sms but i had not recieved any sms regarding such scheme nor told me by idea retailer i m recharging every time for rs345 in which i get 345 rs u r requested to please correct my billing as per previous rate instead of new rate at earliest

Thanking You

Yours Faithfully

M.L.Dudhalka

Company: Idea Cellular Ltd
Country: India

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