Glaxy S19000
Not switching

I had purchased above mobile on 16/6, last week it starting giving trouble it will not sw on. I gave it for repair to Samsung service centre on 08/11 at sector 40 Gurgaon.

Today evening one of the engineer rings me up to tell me there is some liquid he found at power jack and wanted me to ring up some tele no when I asked that it his job to ring up he refused and was very harsh.

Later when I rang up Mr Bhardawaj area manger he said he will resolve the matter and will let me know by evening and I am still to hear from him. How come after day and half they found there was liquid near the power jack it shows how careless this service is.

I approached customer care at Delhi who are most ignore net about their service centre at Gurgaon.

It is pathetic that Samsung is having such incompetent staff and no one to help customer.

Will you please intervene and get my cell phone replaced.ds

Regards.

Brig Uberoy

duberoy@gmail.com

Company: Glaxy S19000
Country: India
State: Haryana

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