Godrej & Boys Ltd, Pune
Eplacement

To,

Godrej & Boys Ltd

Pune

Dear Sir,

I had purchased Godrej Washing Machine from Usha Trading Company, Nashik on 15/08.

Within 2 years the machine was repaired 4 times. Upon our request to the dealer to change this piece of machine, he insisted us to contact the company, saying that replacement in warranty period is not in his purview.

As the machine is still in the warranty period and it is giving operational problems very often, we request you to replace this machine with a functionally good piece of machine.

As a proof to the above we quote our complaint no as 941133 (mobile no. 9403278267), through which you can trace the number of complaints we had placed with the dealer and the number of times the machine was put to repair.

Considering the credentials and trustworthiness of Godrej, we genuinely urge you to look into this matter and replace our machine with a new one within the warranty period or else I would have no alternative left other than filing a suit against your esteemed organisation in the cosumer court.

D.R. Koli

(drkoli@rediffmail.com)

9403278267

Company: Godrej & Boys Ltd, Pune
Country: India
State: Maharashtra
City: Nashik

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