Godrej
Lower Compartment doesnt Cool

Hi

Unfortunately I bought a Godrej Refrigerator in 9 (i was very carried away by the 5 year warranty that they offer on the the compressor - Biggest cheaters, they charge 1900 as service charge for the replacement).

The issue goes like this...

Exactly after one year,

10 - Day 1 - The fridge doesnt cool...

- Day 3 - The service agent says compressor problem and says that i need to replace the compressor, he also said that, since there is a 5 year compressor warranty, i need to pay only 1900 (what a generous company)

Day 5 - He replaces the compressor, all is well

Day 7 - The problem occurs again

Day 8 - Service agent says bi metal problem - replaces it free of cost ..kept under observation..

Day 10 - Problem occurs again ..Agent doesnt have any clue... calls up the head office...

Day 15 - problem occurs again... Head office people comes again... replaces the fan...

Day 20 - Problem occured again... They asked me to put the thermostat to 1 or 2...

Day 30 - Problem again... No solution...

I am completely tired of the rrefrigertor, the poor chaps from the godrej service centre tried their level best to resolve the issue... but it seems like a design issue... if the freezer cools more than a particular point... the circulation to the lower compartment is blocked and lower compartment doesnt coool...

Moral of the story: Dont be so patriotic and buy godrej refrigerator... go for the alternative... if it was some other brand, they would have replaced the refrigertaor it self...

Company: Godrej
Country: India
State: Karnataka
City: Bangalore

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