Godrej
Refrigirator Problem

Dear Sir/Madam

I have purchased a refrigirator Model No. GDE19 DX4 - Silver woods of M/s. GODREJ MAKE from dealer M/s.P. Obul Reddy & Sons, West Tambaram, Chennai -600045 on 09th April vide Bill No. IN0019 dated 09th April.

The problem we have noticed that, after defrosting the refrigirator, the defrosted water is coming out of the Refrigirator main doors and spread out on to the floor.

We have lodged a 1st complaint to the company and the techinician vistited and checked the refrigirator and informed that the problem has been rectified. After the technician left our house, the power went off and again the water started comes out of refrigirator main doors.

We have again lodged a complaint on 18th May for the same problem.

Here I wish to know, whether this porblem can be rectified or not permenantly. If not, we require a replacement with another model for our usage and any price variations can be paid by us and this model has to replaced.

Awaiting response from M/s. GODREJ.

Thanks & REgards

NATARAJANN R.M

Email ID: marknat70@gmail.com

Mobile No: 9712059592

Company: Godrej
Country: India
State: Tamil Nadu
City: Kanchipuram

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