Godrej
Never received a service person from Godrej

Hi Team,

I bought a (GSC12FS3) 1.0 ton 3 Star Split AC on 30/April from Girias Investment PVT. LTD., Anna nagar east, chennai -102 and was installed on 01/May. After three days of installation the cooling was not working. I registered a compliant on 10/May. Till today 27/May I didn't receive any call from the service technician to look on this issue. I called the customer care and queried about this and never got a proper response from them. They will say that they assigned a technician to look on this. AC was bought and kept for no use. I have asked them atleast to refund the money. They try to convince us, if we ask for manager or any supervisor they say that there is no such person in their organization to take of this. Please do the needful or let me know how to take this forward.

Regards,

Mahesh Gunalan

Company: Godrej
Country: India
State: Tamil Nadu
City: Tiruvallur

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