Godrej
Cooling

Sir,

On 31st march we had purchased a REf (model GFE2205FF metalic blue3 penta cool) from Bismi appliances kottayam branch, at ruppes 11, 750.

After 7 months 18/08 there was a problem with the cooling and REF function had stopped, and we had given a complaint to the agency regarding the same. The had rectified the complaint and returned it (complaint was compressor failure). After 10 months dated 11/06 the above same defect happend. Again we had raised a complaint to the area manager Mr. Rajeev (mob.no-9946104519) and one of the techincion came today 12/06

after checking the ref. he told that the comperssor should be changed and expence is 1600 should be taken by us. sir why should i pay due to the less qualityness that you have assured.

Please let us know how many compressor should we hire for next 2 years we had already used godrej Goldcold for about 16 years and thats why we purchased a same product of yours.

please take the necessary actions at the earlierst. Thanking you.

Please contact us in linju456@gmail.com

Company: Godrej
Country: India
State: Kerala
City: Kottayam

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