Godrej/Refrigerator
Not cooling even after frequent service

Electronics and household app.

We purchased a refrigerator (godrej company) and recently it was not cooling. After complaining the issue to the Godrej customer care, a service person from Godrej came and inspected the refrigerator and informed us that the condenser (Motor) was not working and it has to be replaced with the new one and he took RS 4600 as the cost of this device and replaced the same (with one year warrenty for this device). After 3 months once again the refrigerator was not working and after complaint, the Godrej person informed us that Gas in the condenser was leaked and there was no gas now and it will be serviced tomorrow. Next day different person (one who replaced the condenser) came and informed that there is no gas leakage and it is fine (three months back this work was done by him, so he may not admit it was his mistake), and the compressor (one more device) might be not working and it should be replaced with the cost of RS1100 for this device. Since I am not aware of number of devices in the refrigerator, I am just wondering how much money do i need to spend to replace these devices one by one. Does any one have the similar experience or any suggestions for me to proceed further?


Company: Godrej/Refrigerator
Country: India
State: Karnataka
City: Bangalore
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