Godrej Refrigerator
Refrigerator not working

Godrej Refrigerator Complaints - Cooling Problem

Cooling Problem

I have Godrej 260 lts Refrigerator.

There was cooling problem in my fridge from the day it was purchased. The omplaint was made to Godrej Service Centre (Toll Free No. 1800225511) regularly. Since then I am struggling to resolve this problem. Following are the details of the work carried by the Godrej technicians so far.

1. In first visit of technicians from Godrej, they said that the filter of my fridge got chocked and they replaced the filter and filled the gas again.

2. Within two months again the cooling problem was observed. This time Godrej technicians told that the condenser is leaking so they have to replace the condenser. Here it is important to note that they did not do any testing to check whether the condenser is really leaking. While asking how they are sure that the condenser is leaking, they said that it is their experience. They replaced the condenser.

3. Again cooling problem observed on the next day. This time Godrej Technicians told that the relay which is installed along with compressor was not working and changed the relay.

4. Again after 2 months (i.e. on 6th March) the same problem occurred. This time the Godrej technicians told that compressor is not working. Its piston got jammed.

5. This time I asked him how you came to know compressor is not working. He removed the relay of the compressor and tried to connect the testing wire with the compressor terminal. In this process the compressor winding got short circuited and a blow sound came.

9. About 4days has been passed but the compressor has not been replaced as yet.

I am struggling since last 3 years with the fridge. If manufacturing company’s service centre can not rectify the problem than I don’t know who else will be able to rectify it.

Sarwan Agarwal

sarwan_agarwal@yahoo.com

M. No. 9810256206

Company: Godrej Refrigerator
Country: India
State: Delhi
City: South Delhi

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