Godrej Refrigerator
Replacement of Godrej Refrigerato

Dear Sir,

This is with reference to my complaint no. 2204384362 dated 20-04 and complaint no. 0105390338 dated 01-05 registered through Toll Free no. regarding light system of the Refrigerator. Your engineer Mr. Manish Sharma (Mobile# 8860929239) visited on Sunday i.e. on 06-05-12 and told that there is problem in the switch, which will be replaced by us. But the switch was already replaced by Mr. Jagmohan earlier.

Again I reported this matter to Mr. Vikram (Mobile# 9210537316) and on my request he visited and checked the switch properly. He found that switch is OK but there is too much dust/carbon particles which is creating problem, he cleaned and the switch starts working.

Today now again I am facing same problem, onetime it works fine and next time it’s not. This may fuse the bulb and then your engineer will demand charges for replacing the bulb. Already I have been fooled by your engineer and purchased Godrej Stabilizer.

I think this Godrej Edge, which unfortunately I have purchased has not been checked/tested properly before coming out of the manufacturing plant. I request you to please replace this defective refrigerator purchased in Feb. so that I may not face any new problem.

Please do the needful at your earliest otherwise I will be compelled to file this matter in Consumer Court.

Regards,

Laxman Gupta

Contact No. 9312022550, 9910114488

Company: Godrej Refrigerator
Country: India
State: Delhi
City: South West Delhi

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