Godrej refrigerator-Double door
Complaint not attended

AMC contract no. 0307090080, reference location 0300487557 has been done with godrej on 5th july for 2 years. Problem in refrigerator has occured and complaint has been done on 13 th March, with complaint no. 314549 It was attended by by Mr. Shhetal from Penguin enterprise on 14 th and as Mr Sheetal told us that there is a ducting problem and has suggested for air ducting replacement which was not covered under AMC and i agreed for the samem with the condition that i wont hear after spending Rs.660 that the problem is something else. Same thing happened and my problem was not solved and i again called up for complaint. This time Mr Parvez turned up and he said there was problem in fan adjustment and he has repaired it and we will get proper cooling within hours.

Problem is still there and after lot of calls and again complained by No. 320396 Dt 25th mar'10.Despite my repeted calls after that nobody has turned up.

Sorry to say that company like Godrej is offering such a poor service. I'm feeling cheated by paying for 2 years of AMC charges.

Company: Godrej refrigerator-Double door
Country: India
State: Delhi

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