Godrej / refrigerator / Eon
Frequent problem

Electronics and household app.

On 13.06.08 I have purchased a Godrej refrigerator model GEE25BD, Sl. no.-0804210555 (EON). After only 02 year I have faced following problems.

1. Compressor out of order. Complain no.-761961, date-12.06.10 Spend Rs.1300.

2. Relay damaged. Complain no.-763868 date 19.06.10 Spend Rs. 350

3. Filter choked Complain no.-766169 date 08.07.10

4. Condencer leakage. Complain no.-769592 . Yet to be rectified.

It is very very surprising that product of such a famous company is so poor. In last two months mr refrigerator is idle and I am in great trouble. Every time I phoned to service centre and ther are recurring problem one after another. I have also send E-Mail to many following addresses but no answer came.

1. corpcomm@godrej.com

2. adrian.terron@godrejinds.com

3.usha.iyer@godrejinds.com

4. sanaa@ godrej.com

5. info@godrej.com

I dont know even after this servicing it will run or not or whether should I go to consumer coart. Now I would like to request Godrej company to change my refrigerator.

Santanu Banerjee

Rajgangpur, Orissa


Company: Godrej / refrigerator / Eon
Country: India
State: Orissa
City: Sundargarh
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