Airtel Prepaid
Alance deduction

Dear Sir

I have prepaid connection of AIRTEL. I always keep minimum balance of 30 rupees but 2 days back they charged me 16 rupees for java game downloading. I have checked my laptop and mobile both but there is no downloading and I remember I have not downloaded any game and today again they charged me 30 rupees for airtel wap download. no downloading further from my side.

I have contacted customer executive of AIRTEL but they replied you have downloaded. How it can be possible. Either they are playing a chitting game or they have wrongly mentioned my name in the downloader list.

Please suggest me the solution. I generally use intenet through this connection so I want to continue this connection. Please help me.

Thanking You

Regards

Company: Airtel Prepaid
Country: India

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