Goodmineral Ro Bangalore / Kent Grand
Cheated by replaced duplicate spares and extracted rupees 1600 from me even though the product was still under the warrenty period

Dear Sir,

I purchased Kent Grand RO Water purifier from "Goodmineral Ro, #58, 14th Main 22nd Cross, H.S.R. Layout, 3rd Sector, Bangalore-560034 Phone 080 65656561, Mobile 9986918223" on 05-Mar for rupees 14, 500 (Bill Number:5726). On 25-Feb, two main components of the Kent Grand RO Water purifier were gone (i.e Choke and UV Bulb). I called up Goodmineral Ro, Bangalore for service. on 26-Feb, they replaced Choke and UV Bulb and extracted rupees 1600 from me even though the product was still under the warrenty period. Later on i realised that the Choke which they had replaced is a wrong part and does not fit for Kent Grand RO Water purifier. I have raised a complaint (complaint number : 3436) with Goodmineral Ro and i have been following up with them over phone but till now i have not received and response. I have spoken to the owner of "Goodmineral Ro" Nagesh but he also refused to respond. I have written an email to the General Manager of Kent RO Systems (Mr Rao) asking him to advise distributor Goodmineral Ro also. I have raised a complaint in Kent service Center Bangalore (complaint number 6985) to help me get this problem resolved but they are also not responding.

Please help me in getting this problem resolved.

Regards,

Khader Basha

9060304644

Company: Goodmineral Ro Bangalore / Kent Grand
Country: India
State: Karnataka
City: Bangalore

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