Haier Appliance(India) Pvt. Ltd
Non Compliance of AMC for maintenance and fault rectifcation

We have washing machine No. XQS 60-78 of Haier Appliance (India) Pvt. Ltd. make under warranty from 15.11.2006 to 14.11.2009 vide AMC letter No.9663 dated 08.03.2006 . We executed further AMC for two years vide receipt No.6311 dated 14.11.2009 . Our machine went faulty for noise, control penal and water leakage. Complaint was lodges on 02.11.2009 vide complaint no. DEL-0911020052 DATED 2.11.2009. The complaint has not been attended till dated. The matter was pursued with M/s Haier Appliance (India) Pvt. Ltd. at telephone No.22138132, 9310077078, 9953120488 with Mr. Deepak, Mr. Sunil and Mr. Vipin Mehta. The machine was taken on 08.11.2009 to workshop by company person and returned back without attending the faults on 21.12.2009 . There is no officer name is displayed or told by staff to whom we can air our problem. It seems that company is making fraud by executing When. the company official came to execute only on single when was called. We had to engaged the servant for washing cloth. I am retired and no longer bear the extra expenditure because of non compliance and non attending of complaint. I pray to your forum to get the complaint attended.

Company: Haier Appliance(India) Pvt. Ltd
Country: India

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