Hitachi AC 1.5 Ton
Non Functioning of newly purchased AC

I purchased HITACHI 1.5 TON Window AC on 17.06.2011 vide cash memo no 8544 from BHATIA ELECTRONICS LAB, PALIKA BAZAR, ROHTAK. The AC didnt work properly even after the installation. The cooling was not at all satisfactory even my 6 year old ac has double the cooling than it has, moreover the ac was also making much noise and there was no outlet for water dropping. I immediately made a complaint to the dealer who referred my complaint to the HITACHi CUSTOMER CENTER Situated at Rohtak. After much follow up Two of the Hitachi Service center technicians visited our home but they could not solve any of the above referred problem. They told me that their senior technician will come and solve the problem. I took his mobile no (9416050585) and since than i have reminded him at least 10 times to visit and solve my problem, but till date my problem remained unsolved. I bought Hitachi AC with the feeling that it will give superb performance. But the fact is that neither its performance is good nor its after sales service. I want that company should take back this AC purchased just 6 days back and refund me my money so that i may buy some other genuine ac of any other brand. If i dont get back my money i will move to consumer court.

Dinesh Sharma

Company: Hitachi AC 1.5 Ton
Country: India
State: Haryana
City: Rohtak

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