Hitachi / AC
Hitachi after sales service sucks

In this hot summer, after 20-25 followup, Hitachi service center is not able to service my AC which is not cooling. Today is 12th day after I logged the complaint and till date after regular followup (Twice a day!), their technician has not even called me back. God knows what will be time required for them to fix the issue if they are not able to callback after 12 days!! Every time the customer service will say that they are forwarding the complaint, raising the priority etc etc. Temperature is 48 degrees in Delhi-Gurgaon and they are so insensitive to their valued customer.

Company: Hitachi / AC
Country: India
State: Haryana
City: Gurgaon

  <     >