Hitachi AC Service center
Hitachi AC service people not coming for even paid service

Hi,

I am Saravanan, K. (Cell: 9840771630). I have Hitachi 1.2 Ton Ace Follow Me A/c in my home in Manapakkam, chennai (Behind L&T). I raised a complaint on 8-June regarding my A/c compressor is not working even with triple booster. My request no is: 12060800571. Initially I had normal stabilizer only. Due to low voltage in my area the service person suggested for double boost stabilizer. With that also my A/c not started but the stabilizer is not getting cutt off, its giving power to the A/c. Then I moved to triple boost statbilizer then also my A/c not started but the stabilizer is not getting cutt off, its giving power to the A/c. During June firstweek onwards in my area the voltage is coming up aroung 180 volts. In my flats other people bought double boost stabilizer only for them the LG 1.5 ton A/c is working with that. But my A/c is not starting. This clearly shows that the problem is there in my A/c only. So I raised the complaint for service. I know that my free service period is over. I agree for paid service during complaint raising time. But daily till date I used to call the customer care for the service person is coming or not. Daily I used to get the response that we raised a remainder to the service center senior person, so today or tomorrow the person will come. They also gave one landline number (044-32019272) to check with that. But they are also saying the same story like we alloted a person to service your request, he will call you and come by today or tomorrow. But no one came for it. I really fed up with this. Please do the needful.

Company: Hitachi AC Service center
Country: India
State: Tamil Nadu
City: Chennai

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