Hitachi air conditioner
PRODUCT DEFECT

WE BOUGHT 2 HITACHI ACs ON 20-04-11 FROM VIJAYSALES {C.G.ROAD BRANCH-AHMEDABAD}. INTIALLY WORN OUT STAND WAS INSTALLED, BUT AFTER OUR OBJECTION THEY CHANGED THE STAND. ONE OF THE SPARE PART IS BROKEN, THE COMPRESSOR FENCE IS DAMAGED AND IS DRIPING WATER FROM THE INSIDE UNIT INSTEAD OF OUTSIDE UNIT. THE OUTDOOR UNIT IS ALSO SWEATING WATER FROM THE NOZZLE OUTSIDE. THE CONTRACTOR Mr. JAGDISH PATEL USED ABUSIVE LANGAUGE AND WAS VERY RUDE.EVEN AFTER RUNNING THE SYSTEM FOR MORE THAN 5 HOURS IT IS NOT COOLING THE ROOM. I HAVE REGISTERED COMPLAIN WITH HITACHI CUSTMOR CARE TWICE BUT TO NO RESULT. THEY CLAIM THAT IT IS NOT THERE RESPONSIBILITY. WE COMPLAINED TO THE DEALER TRICE AND THAT TO NO RESULT. IT IS NOW ONE MONTH WE HAVE PURCHASED THE AC BUT STILL WE ARE NOT ABLE TO USE IT.

Company: Hitachi air conditioner
Country: India
State: Gujarat
City: Ahmedabad

  <     >