Hitachi Air conditioners
WORST CALL CENTRE AND AFTER SALE SERVICE

I have purchased 2 hitachi cut off split A/C on 23 dec. The A/c machine is working fine about one A/c remote is consuming new battery in 2 weeks but the remote control of other a/c is working fine . i called up Hitachi`s customer care 18002008585 and registered the complaint (114100200354) regarding faulty remote control and they send a technician to collect the remote . tell now 20/03/10 they didn't replace the remote . when i call there call centre they will tell all kinds of fair tale to you about complaint . they even mimic customer slang to co worker will they are online with customer . every horrifying experience . if u scold them for not replying or playing full around they will just hang up the phone call, which is like insulting CUSTOMER . some responsible must take sever action against this call centre executives for insulting customers

Company: Hitachi Air conditioners
Country: India

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