Hitachi Air Conditioners
BAD PRODUCT and Services

1) I have purchased Split Hitachi AC of 1.2 tons from Vijay sales Thane (NearTIPTOP)

2) It is IN-Warranty

3) Logged first complaint on 21-July-11

4) Got promised by customer care representative that call will be attended in 48 hrs

5) Nobody attended call in 48hrs

6) Called every day morning and also in evening, since 22-Jul-11

7) Every time, got promise that issue will be resolved on the same day

8) Issue is not yet resolved till date i.e. 2-Aug-11 (even after 12 days after first complaint)

9) This is mental harassment.

9) NOT HAPPY with Services and also with product.

10) During installation also there was same problem and company replaced the unit

11) I suspect problem in design of the product

12) Request my money back so that I can go for another company product.

Company: Hitachi Air Conditioners
Country: India
State: Maharashtra
City: Thane

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