Hitachi
Faulty AC delivered

Hitachi Window AC (WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD) Complaints & Reviews - Faulty A/C part since day 0

WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD

Location: Paschim Vihar Delhi, India

Amit Lal on Jul 4

Faulty A/C since day 0

I bought and got installed a new Hitachi WINDOW AC - 2.0TR CLASS HITACHI SUMMER QC- RAV322ESD Window A/C from Hitachi Authorized Dealer – “SUPER Electronics, Super Electronics Private Limited Wz-44/2b, Krishanapuri Outer Ring Road, Vikas Puri, Opp Pasty Palace New Delhi - 110018 (Ph- 011-25990470)

The A/C was bought on 04 jULY and was noisy from Day 1 . I filed a complaint on 6th July, after which Hitachi engineer visited after 3 days, did some adjustment, and claim complaint was resolved. A/c Started making the same noise immediately after he left, again filed a complaint on 10rd July with Hitachi, Same engineer visited again, and this time noticed nothing, He informed me that he will get it replaced next day. I also contacted “Super Electronics”, who claimed installation is perfect from their side, and they have no responsibility. It’s the company that is at fault.

What is my fault in all this - I bought a TOP company A/C from its authorized dealer, and its not working since day 1 (~ 4th July, and I am complaining regularly since then, there is still no resolution.. I am absolutely harassed by your company officials and your dealer.. Please let me know if there is some one who can help (without redirecting me to next person), or is consumer court the only alternative.

Regards,

Amit Lal (ph - 9711769654)

Add – Paschim Vihar Delhi 110063

Company: Hitachi
Country: India
State: Delhi
City: West Delhi

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