Airtel
Taking undue Advantage of Customers

Dear Sir,

The new plan for which i have requested i.e Rs 1099 is much better than my older plan of Rs 1149. For Rs 50 Lesser than my older plan i get Rs 100 worth of free Voice Calls and Also my Broadband speed is increased from 448 to 512 kpbs. I dont understand why i was not put on to this plan right from the day it was availabe or introduced. The only explanation we get from the Call Centre is that this plan is new and i was in the older plan. This is very foolish on the part of Airtel to treat its old customers in this manner.

I request you to come out with an justified answer for this act of yours.

Thks

Vedant

09886105921

Company: Airtel
Country: India

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