Homeshop18
Non-delivery of the material

I have placed a purchase order no-9000367057 for a Panasonic home theater on 22/08 on homeshop18 and paid the company full in advance (Rs1-) through my credit card. The company promised me to deliver my material shortly. I got to know from company that they have dispatched the product on 04/09 and promised to get me it in a maximum 72 hours of working days, but today it is 11 days since they have claimed to have dispatched the product and I have not yet got it. After the expiry of 72 hours I have been constantly reminding them of the non-delivery of the product. But they have turned a blind eye to my problem. Everyday they say that I will get in next 48 hours. I have asked them for refund also, but they say that until product gets back to them they can not refund the money. They also registered a complaint of mine-no-60604079. which they have not answered satisfactorily. please help me get my material or my money

thanking you

mahtab ahmad khan

e-mail: mahtab_khan1965@yahoo.com

phone no-9413356009

Company: Homeshop18
Country: India
State: Rajasthan

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