Homeshop18
Defective Mobile sent by company

Hi,

I ordered one mobile from Homeshop18 on 28th December.

I received the Mobile on 4th Jan

(while i checked the Mobile, Mobile battery did not provide backup for more than 15 minutes and The Mobile speaker volume is not audible).

I checked with two service centers at pune and they directed me back to Homeshop 18 to get either the Mobile set replaced or to refund the amount.as the mobile set is defective.

On 6th Jan, I raised a ticket (Ticket No-69199165) on Homeshop18 website mentioning all the problem. But to my wonder no body responded.

Since then, I have made multiple calls to customer support and getting just fake excuses like

-within 48 hours our Technical team will contact you

- visit the service center again.

I am tottaly clueless, How such a Big brand can practice such a policy with their customers.what kind of business

My caution note to all customers - Please do not go for any kind of Shopping with Homeshop18 in future.

Regards, Mohit Mishra

Company: Homeshop18
Country: India
State: Maharashtra
City: Pune

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