HomeShop18 / Philips DVD PLAYER
Unable to get warranty of the product

Hello,

Worst services are being provided by home shop 18.

I have order a Philips DVD player DVP3820 on 12.07.2011. with order no. as 904578693 & they have promised me to deliver the same within 3 days. While i have received the product on 22.07.2011 without invoice. I have called to the customer care for the invoice & they sent me the invoice without serial no. of the product. At this time my product is not working, Philips service center is not giving the warranty without the serial no. of the Product.

I have launched the complaint 6 times to the customer care of HomeShop18 & they sent me the invoices 6 times without serial no. again.

My complaint no. are

1-65604261

2-65749225

Homeshop18 told me that they don't have the serial no. so i told them the serial no. still i have received the 6th invoice without serial no.

I want 2 things

1- Invoice with serial no. of the product which is FJ1A1125006531

2-Because i have received the product on 22.7.2011 so invoice must be in the 22.7.2011

Hiresh Chauhan

9810086163

chauhanhiresh@yahoo.co.in

Company: HomeShop18 / Philips DVD PLAYER
Country: India
State: Uttar Pradesh

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