Sony
Defective batteries

Not buying consumer electronics goods from Sony would be the safest option if one wants to avoid being cheated!!

I recently bought a voice recorder from Sony showroom for Rs. 6000/-

After just 2 - 3 days I realise that the battery given with the voice recorder is a bad one and gets discharged within just 15 - 20 mins even after charging it fully!

So that makes the voice recorder not usable unless I have a good battery.

I go to the showroom where I bought the voice recorder and the response I get from them is so totally negative. They refuse to give a battery replacement for the voice recorder which was just 2 - 3 days old.

The response is the same from any part of Sony - be it the showroom, the call center, the so called 'head office' for sony. They give such rude responses and help the customer in feeling cheated!!

One of my friends also had a similiar experience and we feel that Sony is not only making money by selling Consumer electronics but by also selling old and defective products and accessories forcing the customers to buy new ones in case of any problems...

BASELINE - SONY HAS CHEATED ME...

Company: Sony
Country: India

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