Sony Ericsson
Torturing and harrasment

I have a Sony Ericsson K530i mobile phone. About 2 months back, its motherboard got corrupt. So, i went to the sony ericsson service centre, sec 18, chandigarh for the repair work (my mobile phone still being in warranty period). But they refused to provide immediate service saying that the motherboard isnt in stock and told me to come in a weeks time. Since then, they have been repeating the same commitment every week causing total harassment.

And now when my warranty is over, they are ready to replace it immediately and are saying that the motherboard will cost me about 70% of the cost of the handset.

They also refused to register my complaint in their complaint book regarding the harrasment and cheating they have caused me.

I just want some legal action to be taken against them as so many customers have been harrased by them every single day.

Gagandeep Singh

Company: Sony Ericsson
Country: India

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