www.videoconworld.com/ (LED TV 32 INCH VIDEOCON)
After sale service issue

Hi

This is prithi.s.bhandari

I have sent mail to contact@videoconmail.com, customercare@vgmail.com it got mail undelivered. So i finaaly mail you. Please look into matter ASAP.

I have purchased a LED TV on 20th aug, TV is delivered at home, After continuous call they sent an engineer for fixation and demo of the TV. In the name of S.S.Bhandari. Contact no :9987100910.

But when the engineer visited our house, he told us that tools for fixation is wrong, he told us, he will tell to the customer service and they will sent it within a week.

After a week i called up pramod (engineer) he told he sent complaint to the customer centre on high priority.

Hence after that i’m calling him he is not picking up the call.

Then i started following with customer care no :39 40 40 40 .since 3 rd sept. I’m just getting same answer

1) We will provide u our best service as early

2) We forwarded your complaint to service centre on HIGH PRIORITY basis.

4) They will call you before visting to your house.

3) You talk to service centre seniors & More than this.

Nothing is happening. Could anyone out there, who can help us out in this matter. Thinking videocon is a best brand, we purchased it, but who was knowing that it provides pathetic services to customers.

Please reply ASAP.

Company: www.videoconworld.com/ (LED TV 32 INCH VIDEOCON)
Country: India
State: Maharashtra
City: Thane

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