Samsung AC
Not attending complaints

Dear sir

1.This is to bring to your notice that the undersigned lodged a complaint with your Samsung customer care center on 24 july BP No 8423616331 for a faulty Airconditioner

2. The complaint still remains un addressed after reminders on 10 Aug, 19 Aug, 21 Aug.(SMS Recieved of complaint confirmation)

3. The undersigned was put through to the Ahemdabad Service Center on 21 Aug which claimed having addressed the complaint on 10 aug, but on a different address. I was given a Cell number 09879617365 of some Mr Ghanshyam who is not attending the call. Having been assured of the complaint being addressed on the 21st has still not been done.

4. The undersigned is now forced to lodge a complaint in the National Consumer Forum for redressal of greviance

Major Gaurav Ghai

P 150/1 Old Officers Colony

Dharangadhra Military Station

District Surendra Nagar

Gujrat

09510667953

Company: Samsung AC
Country: India

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