Su-Kam
Continous slow beeping

SUB: request for change the piece SMILEY model - making noise in very first installation (Smiley 1400VA, code-HUS1400x24SL11Dx11= 00205A10262202100192, Mfg-22.02.2010)

To,

M/s SINGLA BATTERIES, 67/P-1, Mathura road Badarpur Chowk, N.D. -110044

&

M/s ABHI TRADERS,

B-2, Bareja Sadan Market, Main Mathura road,

Badarpur, New Delhi - 110044

K.A. Mr. SANJAY GANDHI

Dear sir,

This is with reference to the above said subject,

kindly change the piece ASAP.

Brief story :-

I am already existing Su-Kam customer with M/s ABHI TRADERS, and the earlier one set there is no complaint.

But at the time of purchasing invertor M/s ABHI TRADERS has taken half an hour for bring Exide Battery with the whole sale distributer of Badarpur.

When I am willing to purchase the new other 1 set, I have made a phone call to M/s ABHI TRADERS for SMILEY model, he quoted Rs. 6800/-. Then I have think you will again take Exide Batteries from the whole sale distributer of Badarpur, then I have made a phone call to M/s SINGLA BATTERIES, 67/P-1, Mathura road Badarpur Chowk, N.D. -110044, and he is ready to give me the same model for Rs. 200/- less from the ABHI TRADERS, So I have decided to take whole set fro M/s SINGLA.

And the piece SMILEY model - making a continuous beep noise in very first installation, and companies original Hologram seal is also there. I think it may be for not Earthing wire, when I have arranged proper Earthing wiring sill the noise is not stopped.

I am folding my both hands and request for change the piece ASAP.

Thanking you in Advance!!!

Thanks & Regards

Manoj Kr. Gupta

H. no. 258, Gali no.7, Krishna colony,

Durga Builder, Faridabad-121003

Mob:-9250150743

Ph. 0129-4291628

Fax:- 0129-4291650

E-mail = guptamkg@larsentoubro.com

Enclosed PICS of :-

1. MFG date

2. sale tag

3. full sale tag (Smiley 1400VA, code-HUS1400x24SL11Dx11= 00205A10262202100192, Mfg-22.02.2010)

4. model no.

5. Original bill

6. stamped warranty card 24m

C.C. to:-

1. M/s Su-Kam Power Systems limited, 96-C, Udhog Vihar VI, Sec-37, Gurgaon.-122001

2. E-mail to :- info@su-kam.com

if action will not be taken ASAP, C.C. to Be made:-

1. Intelligence Bureau, Bapu Dham, R.K. Puram, New Delhi. (My Father is serving there & Brother is also in Intelligence Bureau, Distt.-Raipur M.P.)

2. Consumer forum, Ministry of consumer Affairs, Govt. of India - : http://www.ccccore.co.in/

3. and if the piece not changed, many more legal actions may be taken in future.

Company: Su-Kam
Country: India

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