Eureka forbes/gold nova
Non attendance of complain

I have brought a gold nova aquagourd.also got myself registered for a 2 year contract with them for free servicing and maintanance after high promises on their part of prompt attendance and efficient servicing.for which i paid another hefty amount. after 1 year it gave me the first trouble and i called their local service station.the person came to my house after 3 days and left shortly saying some circuit needs to be changed which he will do the day after. after waiting patiently the whole day in vain for him to come i again called their sevice staion but to my surprise the phone was out of order and the mobile was switched off. then i again called their local office and a lady picked it up and said since i have not given the complaint via them they can not do anything about it.to my utter shock i requested her to give me a working number of their customer service, which she promptly said was out of order... and then i lost my temper and demanded to talk to a responsible officer to which she hung up.and now here i m water less for last 4 days... god help me... i would req to all who are willing to buy an aquagourd to go thru my story and be alert of their promt service and false promises... in the mean time i can only pray to god to help me from this shrewed salesman... of aquagourd

Company: Eureka forbes/gold nova
Country: India

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