Whirlpool India
Quality NOT TESTED/ 2nd Quality

I purchased a Refrigerator (Whirl Phool 310 DLS Professional Titanium) but there is NO PEACE OF MIND because within 15 days I noticed that there was NO cooling, I complaint to the customer service the person came and gave me false advice that “we have kept more cooling that’s why the freezer got choked and ice has formed” he told switch off the refrigerator and later restart it” off course we did not agree on that but still we tried, again the same problem was occurring. I complaint again on 25.6. the service personal came and later on identified that the problem was “self-defrost system” he rectified that. Again I noticed that there was no cooling at all and complaint, this time I asked to replace the Refrigerator, because within one month no customer will be happy repairing the fridge n- number of times. Moreover we cannot use the Refrigerator, since many time the milk was getting spoilt and my children are dependent on milk now we have to store milk in the freezer and in emergency we cannot use the milk as it is freezed.

I am really frustrated that again the service personal want to repair the Refrigerator, we are scared to use the Refrigerator for the purpose it was purchased.

I had an LG Refrigerator which was working fine but only for the capacity requirement I purchased from Whirl phool, now I feel that I have been duped by the Dealer.

I sincerely request the customers to go through the web site to get enough information on the product and decide to buy it. Because INDIA is the country where CHEATING is encouraged.

Company: Whirlpool India
Country: India

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