IFB
Customer complaint not yet attended

I M.Sitharaman, Hyderabad (Customer Code#699121) had raised a complaint on 3rd of June (actually raised on 27th of may, but as per the customer care the complaint was only registered on 3rd of June) regarding the functionality of timer of my washing machine. I was un attended on my complaint for about a week and after lot many calls to customer care about 10days after the date of booking complaint a person from the company came to have a look at the machine. After that no care was taken about the machine and when made a call to the certain Reena and Pradeep of Hyderbad service centre, they respond with a casual "will be done by this week sir"!!!This has been my worst experience with a service department and would like the company concerned authorities to take care of the service they provide else the name of the company will be spoilt as now.

Company: IFB
Country: India
State: Andhra Pradesh
City: Hyderabad

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