IFB
DISHWASHER

I HAVE BOUGHT DISHWASHER DRIECTLY FROM IFB DURING SEPTEMEBER 2010.FROM DAY ONE, TRACES OF SOAP SOLUTION WAS FOUND ON THE UTENSIL.I HAVE CONTACTED LOCAL SERVICE CENTRE THROUGH CALL CENTRE.SERVICE ENGINEER WHO COME MANGALORE OFFICE DID NOT UNDERSTAND HEAD OR TAIL OF DISHWASHER AND WITHOUT ATTENDING THE DISHWASHER THEY REPORT TO CALL CENTRE THAT MACHINE IS ATTENDED.AFTER LOT OF COMPLAINTS, EXPERT ENGINEER FROM BANGALORE ATTENDED THE MACHINE.THEY OBSERVED THE MACHINE FOR HALF A DAY AT HOME AND RECOMMENDED TO REPLACE THE SOAP CONTAINER CAP.EVEN THEN THE PROBLEM DID NOT GET SOLVED.AFTER THAT, THEY DECIDED TO REPLACE THE ENTRIE DOOR CABINET.EVEN THEN THE PROBLEM DID NOT GET SOLVED.

IMAGINE SOME USERS DID NOT OBSERVE TRACES OF SOAP SOLUTION, WHAT WOULD HAPPEN TO THEIR HEALTH.

I ASKED THEM TO REPLACE THE MACHINE.THEY ARE STILL TALKING OF CALLING THEIR EXPERT ENGINEER AND DOING R&D.

WILL THE CHAIRMAN OF IFB ACT ON THEIR IRRESPONSIBLE SERVICE ENGINEERS AND REPLACE THE MACHINE.

Company: IFB
Country: India
State: Karnataka
City: Dakshina Kannada

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