IFB DISHWASHER
Poor customer service

IFB and other companies that manufacture and sell dishwashers in India refuse to stock their detergents and other items necessary for usage of the machine in the open market. They require customers to log in a request and purchase such items directly from them.

Unfortunately once the machine is sold, there is an apathy towards customer service. In my case - IFB Neptune dishwasher, I have been requesting for detergent for the past two months and have been promised delivery within a day, within an hour etc with 100% guarantees. I am yet to get anything from them. I have taken to using Pril liquid detergent in the machine!

I would not recommend anybody to purchase from IFB as although the product seems to be good, I am unable to use it as their service is abysmal.

Company: IFB DISHWASHER
Country: India

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